Chapter 356 Song: Go down and keep Dad company.
Chapter 356 Song: Go down and keep Dad company.
On Sunday morning, designer Xiao Liu arrived on time.
Xiao Liu was about twenty-five or twenty-six years old. He was wearing a red polo shirt from Transsion, carrying a backpack, and holding a toolbox in his hand.
Upon arrival, we put on shoe covers, then followed the standard procedure to measure the dimensions of each room and draw diagrams on a tablet...
Wang Guilan stood by the side, watching Xiao Liu's every move.
This made Cheng Song a little embarrassed.
"Auntie, is there a problem?"
Xiao Liu looked up at Wang Guilan and asked.
"This money of yours..." Wang Guilan paused, "...is the radiation level high?"
Upon hearing his mother mention money, Cheng Song quickly pulled her aside. He knew he shouldn't have let his mother listen in; now he had truly embarrassed himself in front of everyone.
Xiao Liu's smile only lasted slightly before returning to normal; clearly, this wasn't the first time he'd been asked this question.
He put down the tablet and took a document out of the toolbox.
"Auntie, this is the test report issued by the National Electrical and Electronic Products Testing Center."
These are genuine official documents with legal force. If they dare to forge them, given our traffic, once a problem arises, all the individuals and organizations that signed them will be executed.
The word "execution" slightly lessened Wang Guilan's suspicious expression.
Cheng Song nodded quickly, no wonder he was a professional, he was even better at grasping the key points than Cheng Song.
"Auntie, look, all the products from Chuanyin Home here have undergone rigorous testing, and their electromagnetic radiation is far below the national standard limit."
The current national standard limit is 12V per meter, but Transsion Smart Home's products, in actual testing, only emit 0.5~1.2V per meter, which is similar to, or even slightly lower than, ordinary household appliances.
"Then why are some people online saying it exceeds the standard?"
Wang Guilan reached out again, wanting to pull out her "expert" evaluation.
"Auntie, that video online is fake."
Our team has already made a debunking video, recording the entire testing process. You can check it out on the Transsion website.
Wang Guilan took the document and flipped through a few pages. She recognized the individual characters, but she couldn't understand them when they were put together.
But seeing her son like that, she couldn't bear to embarrass him, so... she found a new reason.
"I can trust the documents, but what about the installation quality?"
I heard that all of you installers are newbies. What if you install it wrong and cause an electrical leak?
Xiao Liu took out a work badge from the toolbox.
"Auntie, every time one of our engineers comes to measure the house, they are already considering the subsequent installation issues."
Moreover, we are Transsion certified installation engineers.
Transsion's installation team members are all professionally trained and certified.
Each installation project has acceptance criteria, and it is only considered complete after the user signs and confirms them.
There is also a free on-site debugging service within one year after installation.
After the service period, the product still has a corresponding warranty period.
Looking at the employee badge, Wang Guilan still couldn't forget the "experts" online.
"Let me think about it some more."
Xiao Liu smiled and continued measuring, but Cheng Song sighed beside him.
He knew that to completely reassure his mother, a work badge wasn't enough. Chuanyin wasn't just facing one Wang Guilan, but thousands upon thousands of Wang Guilans.
The rumors spread by those distributors have sown the seeds of doubt, and Transsion needs to produce more compelling evidence to remove these seeds one by one.
Of course, there will be many that slip through the net!
…………
After the engineer left, Wang Guilan's expression changed instantly, and she reverted to her stubborn, old self.
She looked at Cheng Song and said, "This thing still can't be faked."
Cheng Song's body, which had just breathed a sigh of relief, instantly stiffened. After all, Wang Guilan had been asking him questions non-stop while measuring the room...
Asking this and that.
Fortunately, Transsion's service was indeed good, and their engineers didn't voice any complaints.
"Son, did you hear what I said? To execute him? That engineer never told the truth."
"Is it all just a lie?"
Cheng Song once again forcibly suppressed his anger and patiently turned his head:
"Mom, they've brought out the test report and their work badge."
Everything that needed explaining has been explained clearly, so what else are you worried about?
"I'm just not at ease."
Seeing Cheng Song's tone, Wang Guilan raised her voice slightly, but her eyes reddened as she spoke, and she subconsciously uttered the most...
"Have you forgotten how your father died?"
I've always been cautious and careful, just in case I encounter something unsafe.
These smart home appliances look flashy, but who knows what hidden dangers they might conceal? If something really goes wrong, how am I supposed to explain it to your deceased father? How am I supposed to face him when I get down there?
It's the same old routine again, bringing up the father again.
Cheng Song's anger surged from his chest to the top of his head in an instant.
All the forbearance he had endured for so many days, the dignified facade he had put on in front of the engineer, and the exhaustion he had felt while explaining things to his mother over and over again—all of it completely crumbled at this moment.
He roared suddenly, his face turning red, his eyes filled with unbearable frustration and disappointment.
"That's enough, Mom!"
Cheng Song's roar stunned Wang Guilan, who remained motionless for a long time.
After all, Cheng Song had never spoken to her in this tone since the old man passed away; this was the first time.
It seems that smart home technology is really causing a lot of harm!
"The engineer explained it to you for a long time, saying that the radiation meets the standards, the workers are professional, there is a warranty, and there is after-sales service. Every sentence was explained clearly."
You let it go in one ear and out the other; you didn't hear a single word.
Conversely, you believe those baseless rumors online, and those so-called experts of unknown origin. You're completely devoted to them.
Wang Guilan also pointed at him angrily, waving her hand incessantly:
"Okay, okay... what I said is completely useless."
You've forgotten who your mother is because of this smart home thing! This thing is really causing a lot of harm. Expert Wang is right! This thing is a menace.
This company, Transsion, is a scam.
Cheng Song sighed again, then took a step forward, his tone urgent and impulsive:
"You always say you're afraid something will happen to me, afraid you won't be able to explain it to my dad, but can't you be reasonable?"
This is a house for me, not for you.
"If you're going to be afraid of this and that every day, and be led astray by those lies, if you really can't let go of them, then you might as well go and join my father sooner."
Upon hearing this, Wang Guilan's face turned deathly pale. Her body swayed, her lips trembled, and she tried to say something but couldn't utter a single word. Tears welled up in her eyes instantly.
There was both resentment and a stubbornness ingrained in their bones.
Seeing his mother's tears, Chen Song felt a sudden pang in his heart, a wave of regret washing over him. But the words were already out, and the pent-up frustration still choked him...
Moreover, he knew that this matter wouldn't be over until he subdued his mother today.
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